Privacy Policy
Effective Date: June, 2025
At Party Plug, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, platform, and services (“Services”). By using Party Plug, you agree to the terms of this Privacy Policy.
1. Information We Collect
a. Information You Provide:
- When you create an account, we collect your name, email address, phone number, location, and password.
- If you are a professional, we may collect additional business information, service details, and portfolio images.
- When you make a booking or payment, we collect payment details and transaction information.
- If you contact us or participate in surveys, we collect the information you provide.
b. Information We Collect Automatically:
- We collect information about your device, browser, IP address, and usage of our platform through cookies and similar technologies.
- We track your interactions with our website, such as pages visited, features used, and links clicked.
c. Information from Third Parties:
- We may receive information from payment processors, social media platforms (if you connect your account), and other partners.
2. How We Use Your Information
We use your information to:
- Create and manage your account
- Provide, personalize, and improve our Services
- Process bookings, payments, and transactions
- Communicate with you about your account, bookings, and updates
- Respond to your questions and provide customer support
- Send you marketing communications (you can opt out at any time)
- Monitor and protect the security of our platform
- Comply with legal obligations
3. How We Share Your Information
We may share your information with:
- Event Professionals and Clients: To facilitate bookings and communication between users and professionals.
- Service Providers: Third-party vendors who help us operate our platform (e.g., payment processors, hosting providers, analytics services).
- Legal Authorities: If required by law or to protect our rights, users, or the public.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We do not sell your personal information to third parties.
4. Your Choices and Rights
- Account Information: You can update or correct your account information at any time in your profile settings.
- Marketing Communications: You can opt out of marketing emails by following the unsubscribe link in our emails.
- Cookies: Most browsers allow you to control cookies through their settings.
- Access and Deletion: You may request access to or deletion of your personal information by contacting us at support@partyplug.events.
5. How We Protect Your Information
We use industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
6. Children’s Privacy
Party Plug is not intended for children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
7. International Users
If you access Party Plug from outside Nigeria, your information may be transferred to and processed in Nigeria where our servers are located.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website. Your continued use of Party Plug after changes are posted constitutes your acceptance of the new policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@partyplug.events.
Thank you for trusting Party Plug with your information. We are committed to protecting your privacy and making your event experience safe and enjoyable.