Welcome to the Party Plug Help Center!

We’re here to make your event planning and service experience as smooth as possible. Browse our most frequently asked questions, guides, and support resources below.

Getting Started

Click “Sign Up” at the top right of the page and follow the prompts. You can register as a client (to plan events) or as a professional (to offer services).

Welcome to the Party Plug Help Center!

Getting Started

For Clients & Event Planners

For Professionals & Vendors

Account & Security

Payments & Pricing

Disputes & Support

Other Common Questions

Welcome to the Party Plug Help Center!

Getting Started

How do I create an account?

How do I log in to my account?

For Clients & Event Planners

How do I post my event needs?

How do I find and book vendors?

How do I manage my events and bookings?

How do I make payments?

What if I have an issue with a vendor?

For Professionals & Vendors

How do I list my services?

How do I respond to job posts or event needs?

How do I manage my bookings and calendar?

How do I get paid?

How do I improve my profile and get more bookings?

Account & Security

How do I update my profile or change my password?

Is my information secure?

How do I delete my account?

Payments & Pricing

Are there any fees for using Party Plug?

How does payment protection work?

Can I get a refund?

What payment methods do you accept?

Is my payment information secure?

How do I get a receipt or invoice for my payment?

Do you offer discounts for annual payments or multiple events?

Disputes & Support

How do I raise a dispute?

How do I contact support?

Who do I contact if I have questions about billing or my plan?

Other Common Questions

Can I try the platform before paying?

What happens if I don’t renew my subscription?

How do featured or urgent posts work?